Happy New Year! From The PurWell Team

Return Policy

Pūrwell is committed to providing our customers with excellent products and services. Please see our Return Policy Guidelines below.

What items are returnable?

  • All standard products
  • Products must be in original condition.
  • Products must be returned in the original packaging.
  • Products must be unopened and not tampered with.

What items are non-refundable?

Sample packs, free gifts or promotional items.

Are there any charges for returns?

  • There are no charges or restocking fees for returns.
  • PurWell does not cover the cost for return shipping.
  • Original shipping charges are non-refundable.

Refund Policy Guidelines

We have made our wholesale program virtually risk-free. Return any unopened and unused products in their original packaging within 60 days of purchase for a full refund. Need some extra time? Products returned between days 61-120 days will be refunded at 50% of the purchase price.

Damage goods return Policy

  • If any products arrive damaged, broken or part of your order is missing.
  • You must notify the Company within 3 days of delivery.
  • Pictures of damaged products must be sent to [email protected]
  • A replacement product will be sent out within 5 days of approval.
  • Missing product claims will be compared to our shipping picture for approval


Did You Know We're Offering Medical Marijuana Evaluations?

Get Your Florida State Medical Marijuana Card

Book an appointment and stop by our location to get approved for your Florida medical marijuana card.
Only available on Fridays.